8/5/2023 0 Comments Adobe updater![]() ![]() The factory-initiated changes were performed in November 2018. I did try to return to the chat option, but after being transferred a third time (and after waiting for a very long time to begin with) because each person who was supposed to be the right person stated that theirs was not the right department, I gave up and left for work.Īcrobat Pro 2017 seems, from all I can find at Adobe, to be a one-time purchase version. And to this day, I have not been able to get an answer as to just what he did (seems evident), why, and how will this affect normal updates to Acrobat DC. When it was all over, I was left with Acrobat Pro 2017, not Acrobat Pro DC. Seems that a related file was causing a problem. He did remove one of my versions of Acrobat. He moved through the different operations noted above as links to follow. ![]() Finally, a chat room visit brought me to a tech who seemed to be able to answer the questions I had with the answers that seemed right and so he took over my computer. The idea of getting rid of everything and starting over was not acceptable. I am also a paid subscription user of Acrobat Pro DC as well as Photoshop CC. Like some here, I have a number of active versions of paid license versions of Photoshop and a few other products, including a few versions of Acrobat used for various reasons. Check box transparency was not "selectable." Advised to run the updater. I suggest that we all post similar problem messages to the bug/feature request board at this address: Feature Request/Bug Report Form Please include a fix for this in your next CC update! This is clearly a problem with the last CC updater, and needs to be fixed on the Adobe end, as every suggestion has been followed, and not resolved. There is a thread on the forums for this ( ) that speaks to uninstalling, using the cleaner tool, reinstalling, having Adobe tech support come into the computers - only to find that users' problems begin again a day after the "fix". This happens at least every morning, although I do not shut down an restart my machine every night, It will also occur, seemingly randomly. Unfortunately, although I entered the complaint (under Creative Cloud as the selection), I can't see my open post to include the link, but this is what I said:Īt least daily, if not more, I get the error that the "Updater Startup Utility Unexpectedly Quit". I'll be posting to the bug fix/feature forum and post the link here. The next CC updater should include a fix for this, instead of making users go through this with no resolution. Too many people have had this problem, and continue to have this problem. Additionally, I can not remove every single version of every single app I have installed, as I have to occasionally use older versions (no longer available) for some video codecs that were removed in more recent versions, and some functionality in the old Dreamweaver.Īdobe needs to resolve this on their end. And, although I haven't spent the time necessary to deal with Adobe direct tech support, after reading all posts, I feel it'd be a waste of time. ![]() Other names may be trademarks of their respective owners.Neither message thread resolves this problem. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. Alexa and all related logos are trademarks of, Inc. App Store is a service mark of Apple Inc. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Firefox is a trademark of Mozilla Foundation. or its affiliates in the United States and other countries. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.Ĭopyright © 2022 NortonLifeLock Inc. The Norton and LifeLock Brands are part of NortonLifeLock Inc. ![]()
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